Internal Comms Pulse Check Survey Results: Planning for the Future

In the fast-paced world of modern business, effective internal communication is the lifeblood that keeps our firm thriving. It's the bridge that connects all of us, ensures alignment with our goals, and fosters a sense of belonging. In the August edition of Connect, we asked team members to complete a Pulse Check survey to help us gauge the pulse of our internal communications, and the results are in. We are excited to share with you the highlights from the August Internal Comms Pulse Check survey.

Survey Overview

There was a total of 18 team members who took the time to provide their feedback on our internal comms. 

Overall Insights

The key takeaway from the survey is the overwhelmingly positive feedback we received. It's heartening to know that our internal communication efforts resonate with our team members. Here are some noteworthy findings:

1. Preferred Platforms

• Connect (Newsletter): The most preferred platform for internal communication.
• Microsoft Teams Channels: A close second.
• ConnectTV (Video): Third in preference.
• Connections (Town Hall): Least preferred, but still valued.

2. Feedback Acknowledgement
All 18 respondents believe that Ulton has listened to their feedback regarding improving internal communications.

Insights from Connect (newsletter) questions.

Our monthly newsletter, Connect, continues to be a favourite among team members. Here are the top findings related to Connect:

1. Content Engagement

• 17 out of 18 respondents read the June edition of Connect.
• A unanimous 100% found the content interesting and relevant.

2. Newsletter Length

• 16 out of 18 respondents found the newsletter to be of a suitable length.
• Two respondents felt it was 'a bit too long.'

3. Preferred Content

Team members enjoy reading about:

• Getting to know other team members.
• Updates on what's happening in other offices and social happenings.
• Client successes.
• Information about team members and activities in different teams.

4. Future Content Suggestions

• Suggestions for future content topics include learning about various partners, small software tips, and client case studies.

Insights from Connections (Town Hall)

Our Connections events provide a platform for sharing important updates. Here's what we learned:

1. Town Hall Style

• 15 out of 18 respondents liked the Town Hall style of content sharing.
• The remaining three respondents preferred flexible, on-demand communication.

2. Relevance and Interest

• 17 respondents found the content shared at Connections to be relevant and interesting.
• One respondent felt there was limited new information.

3. Suggested Content Topic

• The team would like to hear more about our team goals during Town Hall meetings.

Insights from ConnectTV (Video)

Our video platform, ConnectTV, received positive feedback across the board:

1. Style of Content Sharing

• All 18 respondents appreciated the ConnectTV style of content sharing.

2. Content Relevance

• All 18 respondents liked the type of information shared on ConnectTV.
• One respondent suggested featuring more team successes as demonstrations of our work.

The insights gained from this survey are invaluable. They will guide us in planning our internal communication strategy for the next 12 months. In November, we will prepare a new calendar for the 2024 year, taking into account your feedback to continue delivering relevant, engaging, and timely communication to all team members.

Thank you for your participation in the survey and for your continued commitment to making Ulton a great place to work.